What will I be doing?

• To assist and serve customers, providing a high standard of customer service
• To help with stock processing, including sorting, steaming, cleaning, pricing and hanging of donated goods
• To be involved in cash handling and accurate operation of the till
• To assist in keeping the shop premises clean and tidy
• To positively contribute to team working in the shop
• To promote the public understanding of the work of Princess Alice Hospice and the importance of raising funds through the shop

What impact will this have?

• Princess Alice Hospice provides free, high quality, specialist end of life care to thousands of people with life limiting illnesses in South West London, Middlesex and a large part of Surrey each year
• In order to provide the high level of care and support to our patients and their families we rely on our local community to generate approximately 78% of our income through fundraising, retail, donations and legacies.
• Our compassionate support, comfort and advice help families, carers and friends during their loved one's illness and through the process of grief and loss.

Commitment

• 4 hours every Sunday (flexible slot from 11am to 5pm)
  Tuesday or Friday morning (4hrs)

What else do I need to know?

• Benefits of the role:
  You will be volunteering in a friendly and inclusive retail team. This is a great opportunity to develop your skills and give something back to the local community.

Background checks

• No background checks are required

Training

• Group Induction at the Hospice
• On the job training with regular supervision
• Access to the PAH education programme and online courses