What your volunteering entails:. Ensuring tours in the building are Covid-safe. Provide exciting and inspiring tours using our prepared materials. Provide a personal, warm welcome to each visitor. Share information about events available on the day. Being mindful of the days bookings and group numbers. Keep track of visitor numbers/ ensuring visitors leave feedback. Ensure Health and Safety of all visitors and assisting with evacuations, supervising visitors as necessary. Cleaning and maintaining neat and tidy appearance of NGMH at all times. Making sure NGMH is safe and secure at all times. Opening and closing NGMH when needed.