Retail Assistants

Haven House Children's Hospice

Children and young people | Children | Families | Health and social care | Disability

Location: 849 High Road , Leytonstone , E11 1HH (see map)

Travel: Leytonstone station. Kirkdale Road bus stop.

Start date: Ongoing

Age: Volunteers should be 16 years old and above+

What will I be doing?

  • To greet, assist and serve customers. Providing a service of the highest standard, as well as being polite and courteous.
  • To assist with processing stock, including sorting, steaming, pricing, hanging of donated items and the effective display of items presented for sale.
  • General tidying up of the shop to ensure a great customer experience.
  • To be involved with the till operation and the handling of cash.

What impact will this have?

  • Haven House Children's Hospice believes that no family should have to face alone the difficulties of looking after a child with a life -limiting condition. We provide a range of services to the child and their families to support them through the most difficult circumstances imaginable. We offer planned respite, short break and end -of -life care, as well as services designed to improve emotional and physical wellbeing, across The White House, our Holistic Care Centre and in our local community. Whenever and wherever our families need them.
  • Since opening we have cared for over 900 children and families across North and North East London, West Essex and East Hertfordshire. Working in partnership, we deliver these services.
  • You will be helping the hospice to reach their fundraising target of 4.4 million , only 19% of this funded by government sources. By helping us to reach this target we will be able to keep our services running.
  • You will be helping raise awareness of the charity to members of the public. This helps us to raise more funds and recruit more volunteers to support us.

When are you needed?

Options available:
Available times for volunteering role
Mon Tue Wed Thu Fri Sat Sun
Morning This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available This time slot is not available
Afternoon This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available This time slot is not available
Evening This time slot is not available This time slot is not available This time slot is not available This time slot is not available This time slot is not available This time slot is not available This time slot is not available

Commitment

  • We ask that volunteers make a commitment of one shift per week. Shifts are normally 4 hours and are either in the mornings or afternoons. There is some flexibility within the time slots and this can be discussed with the shop manager.
  • The shops are open between the hours of 9am and 5pm Monday - Saturday. Some of our shops are also open on Sunday.

Expenses

  • Pre-agreed travel expenses can be claimed up to the value of £5. We will need a receipt for any expenses claimed.

Background checks

  • No background checks are required

About the organisation:

Additional Information

What skills will be useful?

  • Charity
  • Fundraising
  • Retail and charity shops
  • Interpersonal
  • Team working

What skills can I gain?

  • Charity
  • Retail and charity shops

Training

  • You will recieve training and an induction at the shop with the shop manager.
  • You will also be offered a 2 hour general induction into the hospice. These inductions run on a monthly basis at the hospice.

Location

849 High Road , Leytonstone , E11 1HH

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