Private Rental Sector and Tenancy Sustainment Volunteer

People and communities | Homelessness and housing

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Location: The Passage , St Vincent's Centre , Carlisle Place , Victoria, London , SW1P 1NL (see map)

Travel: Victoria station. Neathouse Place bus stop.

Start date: Ongoing

What will I be doing?

  • Accompanying staff member and clients on property viewings and using the viewing checklist to assess suitability of accommodation
  • Accompanying staff member and clients on moving day
  • Making up household item bundle and food parcels for clients
  • Researching the local area for the client ( nearest supermarket, GP, mental health services)
  • Alerting the team to any concerns with the property

What impact will this have?

  • The Housing Solution Service was established in October 2017 under new legislation enacted by the Homeless Reduction Act 2017 which increased the responsibility of every local authority in England to support adults at risk in need of housing. It is part of Westminster Council’s Housing Options initiative to prevent people who are in housing crisis form becoming homeless.
  • In partnership with Shelter and Places for People, The Passage delivers this service for single people. The team works with individuals who are under threat of homelessness and require accommodation but are not considered a priority need by Westminster. We also provide support to enable individuals to maintain their tenancies.
  • The team looks to find private rented accommodation for these individuals and works closely with our Client Development Team who also have a worker who specialises in finding private rented accommodation for people who are currently in hostels.

When are you needed?

Options available:
Available times for volunteering role
Mon Tue Wed Thu Fri Sat Sun
Morning This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available This time slot is not available This time slot is not available
Afternoon This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available This time slot is not available This time slot is not available
Evening This time slot is not available This time slot is not available This time slot is not available This time slot is not available This time slot is not available This time slot is not available This time slot is not available

Commitment

  • We are seeking volunteers who can give their time on a weekday so we can recruit up to five individuals.
  • We are looking for people who can volunteer between approx 10.30am – 4.00pm and we are in particular need on a Friday.

What else do I need to know?

  • We are looking for volunteers who can support to volunteer in the office and be called up to support client moves. Supporting the teams tenancy sustainment work, you could be called on to spend a few hours attending a viewing with a client, or a whole day helping with a move, or performing some of the administrative tasks related to finding accommodation.

  • This role would be of particular interest to anyone looking to gain experience in the homelessness and housing sector.

Expenses

  • Travel expenses are paid according to our fiance policy. Currently the value of a zone 1-4 anytime day travel card or a zone 1-6 off peak day travelcard

Background checks

  • Other background checks are required

About the organisation:

Additional Information

What skills will be useful?
  • Interpersonal
  • Advice and support
  • Listening
  • Mentoring
  • Negotiating
  • Leadership
  • Practical
  • Professional
  • Administration
  • Technology
What skills can I gain?
  • Interpersonal
  • Advice and support
  • Listening
  • Negotiating
  • Leadership
  • Practical
  • Professional
  • Administration
  • Technology
  • IT

Training

  • Supervision from the Housing Solutions Service & support from the Volunteering Team
  • Travel Expenses reimbursed according to our finance policy
  • Volunteer induction into The Passage

Location

The Passage , St Vincent's Centre , Carlisle Place , Victoria, London , SW1P 1NL

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