Digital Skills Volunteer

Fulham Good Neighbours

Health and social care | People and communities | Older people

Location: 70 Rosaline Road, London, SW6 7QT (see map)

Travel: Parsons Green station. Sherbrooke Road bus stop.

Start date: Ongoing

What will I be doing?

  • You will provide digital and IT support for older people who wish to learn or improve their skills in using new technology.
  • You will empower an older person to use the Internet and technology by supporting their knowledge and self-confidence, thus improving their overall well-being, helping them maintain their independence and aiming to reduce isolation and loneliness.
  • The tasks might include:. Explain and demonstrate how to use laptops, tablets, smartphones. Create email accounts and enable beneficiaries to use them. Support beneficiaries to use social media, Skype, WhatsApp etc. to connect with friends and loved ones. Explore online shopping opportunities and how to use various platforms. Discuss online banking and/or how to pay bills online. Explore how to find medical information and/or book GP appointments online. Show beneficiaries how to research social activities and local services. Demonstrate how to use calendars and/or set up helpful reminders. Explain how to research organisations (like trusted traders, builders, etc) and find out what other people are saying about them.
  • The role is flexible and involves providing digital support in-person on a one-to-one basis but also remote support via phone or remote support platforms.
Volunteer and  client meeting

Volunteer and client meeting

What impact will this have?

  • Your support will empower an older person to use the Internet and technology by supporting their knowledge and self-confidence.
  • You will help improving an older person's overall well-being, helping them maintain their independence and reduce isolation.
  • Your support will make a positive difference to an older person's quality of life.

When are you needed?

Options available:
Dot: Available times for volunteering role
Mon Tue Wed Thu Fri Sat Sun
Morning Monday morning slot is available Tuesday morning slot is available Wednesday morning slot is available Thursday morning slot is available Friday morning slot is available Saturday morning slot is available Sunday morning slot is available
Afternoon Monday afternoon slot is available Tuesday afternoon slot is available Wednesday afternoon slot is available Thursday afternoon slot is available Friday afternoon slot is available Saturday afternoon slot is available Sunday afternoon slot is available
Evening Monday evening slot is available Tuesday evening slot is available Wednesday evening slot is available Thursday evening slot is available Friday evening slot is available Saturday evening slot is available Sunday evening slot is available

Commitment

  • We are looking for someone who could volunteer with us for 6 months or longer, for a minimum of 2 hours per month.

What else do I need to know?

  • You will be required to supply two references, one being your current or most recent employer.
  • For this role we will consider your availability and aim to be as flexible as possible. The length of visits/calls will vary with each client. Visits could take place weekly or could be on a one-off basis.
  • You will be reporting to Fulham Good Neighbours main office, but you will conduct one to one support visits at the beneficiaries’ home or remotely over the phone. Note that remote tech support over the phone might be used when the circumstances do not allow for one to one visits. Remote Digital Skills Volunteer Guidance will be provided when this is the case.
  • We are closely following the Government guidelines around Covid-19. We also ask all visitors to Rosaline Hall and all home visitors to continue to wear a face mask, to sanitise hands regularly and to socially distance. We have a Risk Assessment in place specific to this role to provide further guidance and support for our volunteers.

Expenses

  • We would cover your travel expenses connected to your volunteering role and lunch expenses if you volunteer for over 3.5 hours on any given date.

Background checks

  • A DBS check is required

About the organisation:

Additional Information

What skills will be useful?

  • Charity
  • Creative
  • Interpersonal
  • Advice and support
  • Coaching
  • Listening
  • Mentoring
  • Teaching
  • Leadership
  • Leadership
  • Organising
  • Practical
  • Professional
  • Technology
  • IT
  • Social media

What skills can I gain?

  • Academic
  • Charity
  • Creative
  • Interpersonal
  • Advice and support
  • Coaching
  • Counselling
  • Listening
  • Mentoring
  • Negotiating
  • Teaching
  • Leadership
  • Leadership
  • Organising
  • Practical
  • Professional
  • Administration
  • Technology
  • IT
  • Social media

Training

  • No formal training is required. We will provide you with all the required information upon induction and provide you with volunteer guidelines. We will provide you with a comprehensive Volunteer Handbook which will include guidance around Health & Safety, Lone Working, Safeguarding and other relevant policies and procedures. Fulham Good Neighbours places the safety of all at the forefront of our decision making, therefore we work in accordance with the guidance from the government and Public Heath England regarding Covid-19 and social distancing measures. As we constantly monitor these guidelines, we ensure that relevant risk assessments are in place for all our activities. .
  • The topics of the learning visits/calls are tailored to the older person's needs and interests, but Lesson Guides are available for volunteers and beneficiaries who wish to use it.
  • No specific IT or digital training or experience is required, but general skills and knowledge will be useful.

Location

70 Rosaline Road, London, SW6 7QT

Register my interest