Where does my donation go?

Last winter, Londoners donated over £250,000 to help rough sleepers off the street. These funds went to the London Homeless Charities Group - a coalition of charities supported by the Mayor.

So that Londoners can understand the huge positive impact of their generosity, here are a few examples of how the money was spent:

St Mungo’s used the donations to help 51 people, who have been homeless, move on from the streets through a programme of workshops, 1:1 support, group sessions and advocacy. The funding supports their Complex Needs Team who help vulnerable people experiencing multiple challenges - including physical and mental health issues and substance use problems - to address the root causes of their homelessness.

Centrepoint used their funds to support over 5,000 young people with the UK’s first helpline service solely dedicated to helping homeless and vulnerable young people. The helpline has supported people out of homelessness and also those at risk of homelessness. 

Homeless Link received a total of 29,977 alerts from the public about rough sleepers via their StreetLink service. The funds helped them run their 24/7 phone line, website and mobile app, which enable Londoners to connect rough sleepers to the local services that can help them. 

Providence Row used their share of funds to help 239 homeless people, by giving them access to showers, a hot breakfast, computers, the Internet and a place to charge mobile phones. Where possible were offered options for longer term support.

YMCA used their funds to help 211 (mostly young) homeless hostel residents through their ‘release counselling’ project, which provides counselling and therapeutic support.

The Connection at St Martin-in-the-Fields used the donations towards their Engagement and Assessment service. This includes laundry facilities, showers, hot meals and a dedicated case worker to identify long-term solutions to homelessness through mental health and resettlement support and housing advice. 263 people were assessed to establish what further help could be provided, many of whom were referred to for support in accessing accommodation.

Big Issue used the funds to support 182 London-based Big Issue vendors, through their small team of frontline workers – Service Brokers. This team have formed strong relationships of trust with even the hardest to reach vendors, identifying their health, housing, finances, employment and other support needs. 

West London Mission used their funds to help 300 homeless people access the basic services at their centre, with 99 homeless people also being helped off the streets and into accommodation.Their centre offers breakfast, showers, luggage storage and other useful benefits, as well as a range of health care services, immigration and benefits advice, and creative workshops. 

New Horizon Youth Centre helped 191 young people with ID, finding work and accommodation, using their funds to boost their work with non-UK nationals. 

Housing Justice provided 27 asylum seekers and forced migrants accommodation in volunteer households while they await the outcome of their asylum application, through their Housing Justice Hosting scheme. 


The London Homeless Charity Group

The London Homeless Charities Group comprises the following 22 charities:

The Albert Kennedy Trust, Thames Reach, New Horizons Youth Centre, The Passage, Homeless Link, The Big Issue, West London Mission, Centrepoint, Housing Justice, Connection at St.Martins, Crisis, DePaul, Shelter, Providence Row, Salvation Army, YMCA, St Mungo's, Look Ahead, Homeless Action Barnet, Evolve, SHP and Kingston Churches Action on Homelessness.


Donation partners

GoFundMe do not charge any platform fees, but a standard third-party payment processing fee of 1.9 per cent applies to all donations. If you choose to add Gift Aid to your donation, 100 per cent of the additional Gift Aid amount will go direct to the charities.

Also, if you see someone sleeping rough who you are concerned about, you can help make sure they get support by letting StreetLink know through their website or app.

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