Accessibility statement for Healthy Early Years London

This website is run by the Greater London Authority (GLA). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This site has been built to be as accessible as possible and tested against WCAG 2.1 AA. There are some areas which are not yet fully accessible:

  • The date calendar selector on the physical activity statement and the Gold Award application is not fully selectable using the keyboard only.
  • On the Gold Award application form, it is not obvious enough how to use the promotion / demotion (table drag handle) button link. Instructions have been added, but we want to improve the feature.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within five working days, to advise further.

If you cannot view the map on our contact us page, please call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact our Digital Team by emailing [email protected].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in England, Wales and Scotland. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. 

Find out how to contact City Hall.

Technical information about this website’s accessibility

The Greater London Authority (GLA) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

  • The date calendar selector on the physical activity statement and the Gold Award application pages is not fully selectable using the keyboard only (WCAG 2.1 AA criterion 2.1.1 - keyboard navigation). The previous link, month drop down, year drop down, next link, and dates of the month should all be selectable using the keyboard.
  • On the Gold Award application form, it is not obvious enough how to use the promotion / demotion (table drag handle) button link  (WCAG 2.1 AA criterion 3.3.2 - labels or instructions). Instructions have been added but the feature still needs to be improved.

We plan to investigate and fix the listed issues by September 2020.

Disproportionate burden

N/A - we are planning to fix all the issues we have so far identified in testing.

Content that’s not within the scope of the accessibility regulations

N/A.

How we tested this website

This website has been audited to ensure compliance with WCAG 2.1 AA. A sample of pages was tested which reflected all the key user journeys for the Healthy Early Years target users. It was last retested and updated in March 2020.

All accessibility testing was done by Test Partners. 

We tested:

Note: this sits on our existing site, London.gov.uk

Read the Healthy Early Years London accessibility test report.

What we’re doing to improve accessibility

We will resolve all outstanding non-compliance issues that are within our control (detailed under ‘non compliance with the accessibility regulations’) by September 2020. 

We are planning training for staff (content editors and designers) to ensure new content we create adheres to accessibility and usability standards. 

This statement was prepared on 30 March 2020. It was last updated on 30 March 2020.

Share this page