RE:NEW support

RE:NEW provides a highly skilled and experienced Support Team offering free support to social landlords, local authorities and private landlords to help get home energy retrofit projects and programmes up and running across Greater London.

Read more about the RE:NEW Support Team

RE:NEW support is tailored to each organisation and can comprise of a review of retrofit potential, formulation of retrofit projects, funding and procurement advice and support through the procurement process.

Support services

The areas of support provided by the team include:

CROHM stock assessment                      RE:NEW offers a market leading stock assessment service – Carbon Reduction Options for Housing Managers (CROHM). CROHM helps design and implement strategic retrofit programmes by making use of your housing data and ensuring that the analysis accurately reflects the retrofit potential of your stock.
Programme optimisation Programme optimisation is linked strongly to a stock assessment and funding and finance support. It is designed to ensure the best return on investment from existing and planned programmes and ensure all opportunities to increase energy savings are explored.
The business case for retrofit The Support Team can provide in-depth data analytics services to help identify where robust savings from wider housing cost areas (for example, reduced repairs and maintenance, customer contacts, rent arrears and voids) can be realised. Read more.
Funding and finance support

RE:NEW will help organisations to identify and secure the right mix of funding and finance for retrofit programmes.The RE:NEW Funding Guide also summarises the latest funding and financing available for retrofit. RE:NEW is working closely with ECO suppliers and has Memoranda of Understanding with British Gas, EDF, EON, NPower, SSE and Scottish Power.

Read more.

Technical risks Protecting retrofit projects from technical risk and unintended outcomes is vital to achieving a return on investment and maintaining confidence in retrofit. RE:NEW's review of energy performance related risks includes thermal bridging, ventilation and any associated potential for damp, mould, condensation or energy performance issues. The RE:NEW service does not cover, certify or in any way replace the need for appropriate measures to address health and safety, structural integrity, electrical or other risks that are subject to regulatory compliance. Read RE:NEW's technical risk flyer.
Low carbon technology RE:NEW can provide support with implementing low carbon technologies, identifying the potential for communal heating systems and installation of solar PV. Read RE:NEW's communal heating flyer.
Planning support Planning requirements are recognised to be a significant obstacle to retrofit, particularly in traditional buildings. The RE:NEW Support Team eases engagement with planning authorities and helps develop an understanding of planning requirements and how they affect the technical aspects of retrofit.
Marketing and engagement advice   RE:NEW offers specialist marketing and communication services to help your retrofit schemes and projects achieve maximum uptake. Read more.
Procurement support RE:NEW will support you through the retrofit procurement process, from providing procurement options, through to strategy development and specification review, to tender assessment and moderation. Read more about our procurement framework and support and read RE:NEW's blog on tips for a successful procurement process.

The RE:NEW Support Team can support projects involving all types of efficiency measures. Typical measures include:

  • loft and cavity wall insulation
  • solid wall insulation
  • heating improvements
  • water saving measures
  • double or triple glazing
  • draught proofing
  • district heating
  • renewable energy generation

Contact us

Get in touch with us at [email protected].

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