Smarter London Together

The Mayor has launched Smarter London Together - his roadmap to make London ‘the smartest city in the world’.

This roadmap is intended to be a flexible digital masterplan for the city. It sets out how we want to collaborate with the capital's boroughs and services, from TfL to the NHS. We also want to work more effectively with the tech community, our universities and other cities.

We see London’s future as a global test-bed city for innovation where the best ideas - eg from the AI sector - are developed here with the highest standards for privacy and security, and spread around the world.

We’ll do this in five missions: design, data sharing, connectivity, skills, and collaboration.

The roadmap does not end here - we will be updating you on our medium blog and our trello board with progress on new projects, collaboration opportunities, and results.

The five missions

More user-designed services

Mission 1: More user-designed services

  • leadership in design and common standards to put users at the heart of what we do
  • develop new approaches to digital inclusion to support Londoners' access to public services
  • launch the Civic Innovation Challenge to spur innovation from the tech sector
  • explore new civic platforms to engage citizens and communities better
  • promote more diversity in tech to address inequality

More user-designed services

Mission 2: Strike a new deal for city data

  • launch the London Office for Data Analytics (LODA) programme to increase data sharing and collaboration for the benefit of Londoners
  • develop a city-wide cyber security strategy to coordinate responses to cyber-threats to businesses, public services and citizens
  • strengthen data rights and accountability to build trust in how public data is used
  • support an open ecosystem to increase transparency and innovation

World-class connectivity and smarter streets

Mission 3: World-class connectivity and smarter streets

  • launch a new Connected London programme to coordinate connectivity and 5G projects
  • consider planning powers, like requiring full fibre to the home for all new developments, to enhance connectivity in the future
  • enhance public wifi in streets and public buildings to assist those who live, work and visit London
  • support a new generation of smart infrastructure through major combined procurements
  • promote common standards with smart tech to maximise benefits

More user-designed services

Mission 4: Enhance digital leadership and skills

  • enhance digital and data leadership to make public services more open to innovation
  • develop workforce digital capability through the Mayor’s Skills for Londoners Strategy
  • support computing skills and the digital talent pipeline Londoners from early years onwards 
  • recognise the role of cultural institutions engaging citizens in the digital world 

Mission 5: Improve city-wide collaboration

Mission 5: Improve city-wide collaboration  

  • establish a London Office of Technology & Innovation (LOTI) to support common capabilities and standards for future innovation
  • promote MedTech innovation in the NHS and social care to improve treatment
  • explore new partnerships with the tech sector and business models
  • support better GLA Group digital delivery to improve effectiveness
  • collaborate with other cities in the UK and globally to adopt and share what works

The roadmap and Mayoral strategies

The Smarter London Together roadmap is a non-statutory document adopted by the Mayor of London. The roadmap builds on the last Smart London Plan in 2013 (updated in 2016) and is a new approach based on collaborative missions. It calls for the city's 33 local authorities and public services to work and collaborate better with data and digital technologies, and helps to realise the seven statutory Mayoral strategies in: 

Smart London - our strengths

London is the tech capital of Europe – by size, level of investment and the presence of more than a third of Europe’s billion-dollar ‘unicorn’ companies. The capital is home to 46,000 tech companies, supporting 240,000 jobs in an ecosystem worth an estimated $44bn. This has grown at pace – between 2006 and 2016 London’s digital sector recorded 77 per cent employment growth and a 90 per cent rise in the number of digital enterprises. And business is booming too – with tech turnover reaching £56bn in 2016, measuring a 106 per cent increase over five years.

London is a hub for CleanTech, GovTech, Digital Health, EdTech, innovations in mobility, as well as the global hub for FinTech, LegalTech and professional services needed to support innovation. The city is also the European capital of AI, with over 750 suppliers in the city - double the number of Paris and Berlin combined - primed to innovate with the city’s data. It leads the world in research and development (R&D), having produced companies such as Deepmind – a world leader in AI, and Improbable – a world leader in virtual reality technology which raised the largest venture capital investment in UK tech history with a £502m investment led by Softbank.

London is also home to many cultural, academic and civil society institutions that are thought-leaders in this field. Examples include the Open Data Institute, Nesta, the Catapults and London’s internationally recognised universities and innovation centres. Promoters such as London & Partners - the Mayor’s official promotion agency - Tech London Advocates, TechUK and Tech Nation regularly gather London’s founders and funders to network the tech sector in the capital. The capital is also home to Founders for the Future and Europe’s largest tech-for-good community, using digital technologies and data to tackle social challenges.

Data underpins advances in new technologies in AI, cognitive computing and sensors. London is a global leader in the use of data for public service delivery. The potential to collaborate further presents an exciting opportunity.

City data

The London Datastore is an internationally recognised open data resource with over 700 datasets that help to address urban challenges and improve public services. City Hall uses data itself to inform policy, services and campaigns. We use housing data to identify sites for small developers, model new school locations and identify brownfield sites. We use demography data to predict population growth in opportunity areas and to model demand for school places. We use air quality data to inform public health campaigns and notify children and people at most risk.

London datastore

The London Datastore stores information to help make decisions in many areas, including up-to-date brownfield sites for housing and planning

Providing open data is only the beginning of the journey. The next step is combining that data in meaningful ways to better understand the way the city works. This will help focus public services and interventions on the people that need them most, such as those most affected by air pollution, fuel poverty or overheating. Many public services and regulated utilities are developing their own track record in the use of data analytics to aid service design and infrastructure - either by themselves or in partnership with the technology sector.

Data, tech and the environment

London is a leader in new CleanTech products, such as sensors that create data in new ways to combat the causes and effects of pollution and climate change. For example, London already has access to the largest network of air quality monitors of any city, with world-class modelling and emissions forecasting. The GLA now co-leads the C40 Air Quality Network, which is investing $1m in a challenge to create lower-cost air quality sensing technology to directly measure thousands more locations in London to complement London’s 100 air quality monitoring stations.

Through other initiatives, like FlexLondon and supporting the rollout of smart meters, the Mayor’s Energy for Londoners programme is championing the commercialisation of new digital technologies and the safe and secure management of the city’s energy data.

We are also managing and combining environment data to accelerate new solutions. For example, the Mayor is developing a 'focus map' of several environmental and social datasets to help decision-makers identify where and how to prioritise different kinds of green infrastructure investment across the city.

Data, tech and transport

Transport for London’s (TfL) track record is a particular strength for London; technology and data underpin everything that TfL does. From controlling the movement of trains to designing future streets using virtual reality, technology drives all aspects of its business.

Vast amounts of data are generated on the Underground and the city’s streets. This data is used to improve services. TfL has an open data portal and a Unified API for developers to create services and products. These generate an estimated annual economic benefit and savings of up to £130m a year. Since 2014, TfL has also played a crucial role in contactless payment.


Half of all Tube and rail pay as you go journeys are now regularly made using contactless payment cards or mobile devices.

Data, tech and safety

The Met Police are using data and digital technology to provide everyone with the best possible service. They are tackling knife crime by analysing time and location of crimes and adjusting patrol patterns to prevent and discourage further attacks. Public interactive dashboards are now well established. The Met Police has also completed the largest deployment in the world of 22,000 body-worn cameras to improve evidence-gathering and accountability. They have deployed mobile technology to frontline officers and launched a sector-leading digital channel for the public to report non-emergency crime and access information and guidance. Responsible and accessible technology is now essential for policing in London.

Data and ‘test-beds’

The Queen Elizabeth Olympic Park is London’s newest, smartest and most sustainable area. The Park’s development is managed by the London Legacy Development Corporation (LLDC). Its ambition is to use the Park as a test-bed for new international standards in smart data, sustainability and community-building, sharing its successes across the city and beyond.

A data platform is being built to publish data on air quality of green spaces and energy from buildings in the Park. More than £100m has been invested in one of the largest district energy systems in the UK. This includes hard, soft and data infrastructure through smart meters that give building residents and tenants control and information on their energy use and spending.

A consortium led by TRL won £13.4m in Connected and Autonomous Vehicle (CAV) funding for a Smart Mobility Living Lab to test the technology and 5G connectivity infrastructure in the Park and Greenwich over the years ahead. This sits at the heart of a growing cluster of clean technology and mobility innovators centred around the Park. These and other projects, from planning engagement tools to demonstrating drone technologies, support new resource-efficient, low-carbon, connected and future-ready places.

The LLDC works closely with universities, schools, SMEs and community groups to help realise and test a wide range of outcome-based innovations.

olympic park

The Park invested in digital engagement tools to get Londoners' say on its design of the £1.1bn development of East Bank in the Queen Elizabeth Olympic Park includes UCL, the BBC, the V&A, and Sadler’s Wells.

Digital Greenwich is developing new standards for smart infrastructure and data with international partners. The Sharing Cities programme is trialling technology in Greenwich such as energy management systems in social housing blocks, energy-saving lighting and controls, and sensors and digital connectivity in lampposts. Autonomous delivery robots have been tested and the technology is now being scaled in other cities abroad. The borough is also trialling a range of air quality sensor and data standards to measure air pollution and gain further insights into the levels and causes of pollution. Together with other initiatives, these projects will help develop business models for the scaling of smart technologies that are proven to work.

Pan-London innovation from town halls

Over the last decade, day-to-day interactions between Londoners and the public sector have gone digital from making online payments to reporting litter and noise to their council. London Ventures - a programme led by London Councils and delivered in partnership with EY - is scaling digital solutions to meet public sector challenges in using data to identify vulnerability in children’s services, counter-fraud, automation and crowdfunding. London’s councils continue to innovate, building partnerships with the private sector and civil society.

The challenge - making London smarter

How can we truly mobilise all our strengths to make London the smartest city in the world? London’s strong record as a smart city masks the challenges that we face when it comes to growing the best ideas and being greater than the sum of our parts.

London’s scale - 33 local authorities, more than 40 NHS Trusts, large regeneration opportunity areas and major public agencies like TfL and the Met serving a population of nine million citizens - presents a tremendous opportunity to ‘test-bed’ ideas. London now needs to improve its ability to adapt, scale and amplify the best innovation created by the public or tech sectors across the city.

Smart London Camp

The Chief Digital Officer’s Listening Tour ended at the Mayor’s first ‘unconference’ - Smart London Camp, in April 2018

Our Listening Tour told us that we need to:

  • put people first and respect diversity when we design digital services or adopt technology
  • lead in data innovation but build trust and transparency in how public data is used
  • be better connected and open to new technologies in the built environment
  • strengthen digital leadership in public services and enhance the digital skills and understanding of citizens
  • make city-wide collaboration and tech partnerships better to design and share what works for citizens across public and community services

We have set out how to achieve the Mayor’s vision in five missions, culminating in how we propose to make collaboration work more effectively.

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