Digital connectivity in London

We want to ensure that London is the best connected city in Europe, where affordable ultrafast connections are available to all homes and small businesses.

Londoners need to be able to access digital connectivity they require to take up increasingly digitally delivered products and services.

SMEs able to access affordable gigabit-capable connections could see productivity increases of 7-10 per cent. A Rightmove report suggests that properties without access to higher broadband speeds see a 20 per cent reduction in their value. The number of connected devices whether on the person, in the home, the street or workplace is growing at a huge rate and Ofcom estimates they will increase 12-fold by 2026, with mobile data usage growing at over 30 per cent a year.

Digital connectivity also supports smart technologies in terms of the collection, analysis and sharing of data on the performance of the built and natural environment. This includes water and energy consumption, air quality, waste, noise and congestion enabling city services to meet the needs of Londoners better and to plan for growth.

Current availability, particularly for residents and SMEs, of gigabit-capable services needs a step change. City, boroughs, providers and developers must all work together with a renewed drive to ready the capital for 5G and promote gigabit-capable connections to cope with growing capacity needs and serve hard-to-reach areas.

An in-depth report commissioned by the London Assembly's Regeneration Committee details connectivity issues across London. Read more about the report.

You can also read more about improving digital connections to make London a Smart City and the Mayor's plans to tackle London's areas of poor connectivity.

Developing digital connectivity

In order to improve digital connectivity in London and fulfil statements made in the Mayoral Manifesto, a Connected London team has been set up. The team includes a Principal Policy Officer for Digital Connectivity and Digital Connectivity Outreach Advisor, supported by the Digital Connectivity Officer. Contact them at [email protected]

The manifesto pledges to:

Improve our connectivity, making it a priority to tackle London’s ‘not spots’, ensuring better access to public-sector property for digital infrastructure, and treating digital infrastructure with the same status as other key public utilities.

The team will:

  1. tackle ‘not spots’ - places that are currently digitally underserved - by defining how and identifying where connectivity is insufficient
  2. make the case to Government, Boroughs and Industry for utilising public sector assets and property across London to reduce the costs of future deployments of full-fibre digital infrastructure
  3. work to deploy fast mobile and WiFi connections along key transport corridors, on buses and in the London Underground
  4. future-proof London’s digital infrastructure with integrated strategies and governance framework
  5. refresh the London Plan to incorporate digital connectivity

Internet service providers in your area

These internet service providers own infrastructure across London and may be able to provide you with broadband in your area: 

If you’re a fibre infrastructure provider in London and would like to be added to this list, email [email protected].