Taxi and Private Hire Trade (2)

Meeting: 
MQT on 2020-03-19
Session date: 
March 19, 2020
Reference: 
2020/1056
Question By: 
David Kurten
Organisation: 
Brexit Alliance Group
Asked Of: 
The Mayor

Question

Since your mayoralty, journey times in taxis have increased significantly, this is attributed to the fact that so many roads are now inaccessible to taxis.

Do you acknowledge that passengers are disputing the cost of the fares due to increased journey times and in an attempt to defuse any hostility, many taxi drivers are charging much less than what is shown on the taximeter? However, by trying to defuse these conflicts, taxi drivers are putting themselves in financial hardship when charging less than the metered fare - what advice can you offer? 

Answer

Taxi and Private Hire Trade (2)

Taxi and Private Hire Trade (2)

Answered By: 
The Mayor

The metered fare is displayed to taxi passengers throughout the journey so that they are aware of the amount to be charged. The metered fare is the maximum that a taxi driver can charge a customer, however, taxi drivers are not obliged to charge the metered fare and can accept less if they choose to do so.  

 Please also see my response to Mayor’s Question 2020/1055.