Hailo

Meeting: 
MQT on 2020-02-24
Session date: 
February 24, 2020
Reference: 
2020/0452
Question By: 
David Kurten
Organisation: 
Brexit Alliance Group
Asked Of: 
The Mayor

Question

In your answer to MQ 2019/17376 you stated that Hailo (now known as Free Now) is outside of TfL’s regulatory remit and it is a stakeholder that TfL engages with on a regular basis, but you did not answer the central question about whether TfL’s general manager for taxis and private hire carried out an investigation in 2013 about Hailo’s minimum fare policy and if so, what was the outcome of that investigation?

https://www.standard.co.uk/news/transport/not-fare-taxi-app-in-10-minimum-charge-8915596.html

Answers

Answer for Hailo

Answer for Hailo

Answered By: 
The Mayor

Officers are drafting a response.

Hailo

Hailo

Answered By: 
The Mayor

Transport for London (TfL) sought and received further information on Hailo’s pricing structure at the time. As explained in my response to Mayor's Question 2019/17376, there are no provisions within the current regulatory framework for TfL to regulate taxi app-based services.