Riding on the pavement

MQT on 2019-03-21
Session date: 
March 21, 2019
Question By: 
Tony Devenish
GLA Conservatives
Asked Of: 
The Mayor


A constituent of mine, who is deaf, has written to me about the dangers to pedestrians of visitors to London riding Santander bikes on the pavement. He notes that in some countries and jurisdictions this is allowed. To ensure visitors are aware of the law, he suggests that a multi-language notice be posted on the hiring webpage and, if possible on the electronic screens at the point of hire alerting users to this matter. Will you consider his suggestion?


Answer for Riding on the pavement
Riding on the pavement

Riding on the pavement

Answered By: 
The Mayor

Transport for London (TfL) asks all its Santander Cycles users to follow the Highway Code and cycle responsibly, including not cycling on the pavement. In accepting the terms and conditions, all users are asked to abide by the Highway Code. TfL also encourages users to follow its “Tips for Safer Cycling”, which are printed on the side of every terminal facing the user when they hire. This includes a tip asking users to “not cycle on the pavement or the wrong way up one-way streets”. These Tips are also available on the TfL website at https://tfl.gov.uk/travel-information/safety/road-safety-advice/driving-and-cycling-safety#on-this-page-4. Users are provided with an option to translate this page into multiple languages. There is no direct link to this page from the Santander Cycles homepage, but TfL will look into this.

TfL also includes selected safety specific messages from the Tips for Safer Cycling on the electronic screens at Santander Cycles docking stations. These electronic screens are offered to users in 18 different language options. TfL is constantly reviewing the screens and safety messages included within these hire pages, and will consider which Tips for Safer Cycling are included on any subsequent updates or improvements.