Suicides (3)

MQT on 2019-03-21
Session date: 
March 21, 2019
Question By: 
Keith Prince
GLA Conservatives
Asked Of: 
The Mayor


What are you doing to reduce suicides rates on the underground?


Suicides (3)

Suicides (3)

Answered By: 
The Mayor

Every suicide is a tragedy that has a far reaching impact on family, friends, community and staff long after a person has died. A number of agencies across London, including Transport for London (TfL), the emergency services and the Samaritans, work closely together to understand the risk factors of the current approach to suicide prevention, and work out ways to continue to reduce incidents. TfL also works with Network Rail and other train operating companies to share information and approaches to managing incidents of suicide on the railway.

Although more than 31 million journeys are made across the TfL network on an average day, suicides are thankfully rare. TfL’s suicide prevention programme provides training to staff on how to identify and give the appropriate support to any customers who appear to be in distress or who are acting in a way which would identify them as high risk of suicide. TfL has worked closely with the Samaritans on developing training material to give staff even more knowledge about the signs to look out for and the confidence to intervene. This training, refreshed yearly, has had a significant impact on empowering staff, with an increase of over 90 per cent in staff interventions, which has resulted in a reduction in suicide attempts this financial year.

TfL continues to improve its knowledge of what works in this complex field and will continue to adapt its strategy to help support better outcomes for people who are suicidal.