Eltham High Street improvements

MQT on 2019-03-21
Session date: 
March 21, 2019
Question By: 
Gareth Bacon
GLA Conservatives
Asked Of: 
The Mayor


What is your response to the conclusions of the “Eltham High Street Public Realm Improvements Project Evaluation Survey”, which was submitted to TfL following the collection of public responses in summer 2018?


Eltham High Street improvements

Eltham High Street improvements

Answered By: 
The Mayor

Transport for London (TfL) provided £5.9m towards the £6.8m public realm improvement scheme at Eltham High Street, which was completed in summer 2017.

The Eltham High Street Public Realm Improvements Project Evaluation Survey, completed in summer 2018, returned over 1200 individual responses from local residents and businesses, providing useful feedback on the transformation of the High Street.

TfL advises me that most respondents said the High Street looks much better than it did before and would visit the High Street more often.

Some negative comments were also received, mainly focused on usage numbers and safety. These are being evaluated as part of a wider monitoring strategy, which includes road safety statistics, visitor, pedestrian and cycle numbers, and feedback from other groups, including local traders.

TfL requested that Royal Borough of Greenwich monitors the scheme for a period of 36 months following construction to ensure robust conclusions can be drawn from a comprehensive dataset. This is standard practice, and TfL will review the outcomes of the scheme once this monitoring has been completed.