Bus collisions involving pedestrians at pedestrian crossings

Meeting: 
MQT on 2019-03-21
Session date: 
March 21, 2019
Reference: 
2019/6057
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor

Question

In your response to Question 2019/2081 you stated: "This situation is clearly unsatisfactory, and TfL has been reviewing its reporting processes and is working with its bus operators to ensure all incidents are recorded in an appropriate amount of detail.”  When do you expect this review to be completed and for incident reporting to be improved to a satisfactory level? 

Answers

Answer for Bus collisions involving pedestrians at pedestrian crossings
Bus collisions involving pedestrians at pedestrian crossings

Bus collisions involving pedestrians at pedestrian crossings

Answered By: 
The Mayor

Transport for London (TfL) is continually working to improve the quality of the safety data it collects from its suppliers, including bus operators. It does this by monitoring daily the quality of data input, as well as regularly providing advice and guidance on reporting standards to operators through meetings and in response to specific concerns. 

Following my answer to Mayor's Question 2019/2081, TfL has issued guidance to all bus operators providing further clarity regarding the process for notifying and investigating major incidents. This included specific guidance that incident reports must include a reference to the proximity of crossings in any pedestrian incident, which will, in turn, improve the accuracy of keyword searches going forward.  This will help ensure incidents are recorded in an appropriate amount of detail.