TfL Due Diligence

MQT on 2019-02-25
Session date: 
February 25, 2019
Question By: 
Tony Devenish
GLA Conservatives
Asked Of: 
The Mayor


Following reports that Fintech's Revolut has admitted fabricating statistics in advertising on London Underground, what due diligence does TfL undertake before allowing statistical claims to be made?


TfL Due Diligence

TfL Due Diligence

Answered By: 
The Mayor

The British Codes of Advertising Practice requires advertisers to ensure that their advertisements are ‘legal, decent, honest and truthful’.  Any complaints about specific claims made in advertisements may be investigated by the Advertising Standards Authority (ASA).  The campaign has now been referred by the ASA to the Financial Conduct Authority.

If the ASA finds against the advertiser then TfL will no longer carry the campaign on its network.