Private Hire (1)

Meeting: 
MQT on 2019-07-18
Session date: 
July 18, 2019
Reference: 
2019/14346
Question By: 
Keith Prince
Organisation: 
GLA Conservatives
Asked Of: 
The Mayor

Question

In the interest of public safety, does the Mayor believe that a private hire operator should only confirm customer acceptance in the knowledge a driver is available and willing to complete that booking?

Answers

Answer for Private Hire (1)
Private Hire (1)

Private Hire (1)

Answered By: 
The Mayor

It is good practice for private hire operators to accept bookings only when they are confident that they can be fulfilled, and indeed I would expect private hire companies to make every effort to fulfil bookings they have accepted.