Tube Delays

Meeting: 
MQT on 2019-06-20
Session date: 
June 20, 2019
Reference: 
2019/12306
Question By: 
Keith Prince
Organisation: 
GLA Conservatives
Asked Of: 
The Mayor

Question

Presenting the data by year since 2015/16 and tube line, please provide a breakdown of the time lost to Underground delays and the total number of overall delays for each line.

Answer

Tube Delays

Tube Delays

Answered By: 
The Mayor

Please see below the average delays to customers by line (minutes of Excess Journey Time) from 2015/16 to 2018/09. Excess journey time (EJT) is the difference expressed in minutes between actual passenger journey times and journey times implied by the published timetable.

Line

2015/16

2016/17

2017/18

2018/19

Bakerloo

3.68

3.58

3.42

3.34

Hammersmith & City

4.40

4.46

4.16

4.35

Central

3.00

3.02

2.70

2.79

District

2.07

2.19

1.80

2.03

Jubilee

3.12

2.72

2.53

2.65

Metropolitan

2.83

2.46

2.34

2.17

Northern

4.12

4.44

4.58

4.45

Piccadilly

4.19

4.33

4.45

4.33

Victoria

5.69

5.13

4.83

4.75

Waterloo & City

4.10

6.31

5.34

5.23

Network total

4.58

4.70

4.65

4.56

TfL continues to work hard to address the main issues contributing to delays, including customer incidents and the reliability of the train fleet and signalling systems. On the Hammersmith & City, District, Metropolitan and Circle lines TfL is replacing some of the oldest signalling equipment of any metro system in the word and introducing a new modern system. Certainty over Government funding would allow TfL to continue to modernise the Tube, for example with much-needed new signalling on the Piccadilly line.