TfL Supporting the Independence of Those with Mobility Issues

Meeting: 
MQT on 2019-06-20
Session date: 
June 20, 2019
Reference: 
2019/12090
Question By: 
Jennette Arnold OBE
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

What is TfL doing to make the journeys of those with mobility issues easier, thus supporting their independence?

Answers

Answer for TfL Supporting the Independence of Those with Mobility Issues
TfL Supporting the Independence of Those with Mobility Issues

TfL Supporting the Independence of Those with Mobility Issues

Answered By: 
The Mayor

Transport for London (TfL) is investing heavily to ensure London’s transport network is accessible for everyone. This includes delivering the largest boost to accessibility in the Tube’s history. This will increase the number of step free stations to 90 by 2020, meaning that more than a third of the Underground network will be step-free.

When it is opened, all Elizabeth line stations will be entirely step free from street to platform, including at some of London’s key locations like Tottenham Court Road, Whitechapel and Moorgate.

Alongside its step free programme, TfL is investing in innovative ways of making the public transport network more accessible, including improving online tools and providing open data sources, such as sharing the number of steps between stations.

TfL has also launched a number of initiatives to encourage considerate customer behaviour, including ‘please offer me a seat’ badges and the ‘Look Up’ campaign.

TfL continues to provide the current ‘turn-up-and-go’ service at all TfL-operated stations, and at additional stations where National Rail services are devolved to TfL, and provides real-time step free access updates.

On the road network, all of TfL’s 9,000 buses are low-floor wheelchair accessible and fitted with ramps, which are checked daily to ensure they are working. Almost all bus stops are also wheelchair accessible. In addition, all 22,000 London taxis are fitted with wheelchair ramps and TfL is working to enhance accessibility at taxi ranks across the capital.