At a site visit to the station in late October with local residents and Councillors it was pointed out that due to staff shortage local commuters/residents using wheelchair were finding it difficult to access the station. There is no level access between the platform and the train this requires use of a manual ramp. This too is most difficult. Lack of visible and adequate staff is having detrimental impact on the use of this station particularly for disabled, elderly and infirm people. Can the Mayor instruct Transport for London to look into this?