Croydon tram

MQT on 2018-11-22
Session date: 
November 22, 2018
Question By: 
Caroline Pidgeon
Liberal Democrats
Asked Of: 
The Mayor


Please set out the precise timetable for the full implementation of the 15 recommendations made by the Rail Accident Investigtion Branch into Croydon tram disaster of 9 November 2016.


Answer for Croydon tram

Answer for Croydon tram

Answered By: 
The Mayor

Officers are drafting a response.

Croydon tram

Croydon tram

Answered By: 
The Mayor

Transport for London (TfL) is making significant progress in implementing the recommendations set out by the Rail Accident Investigations Branch (RAIB) to make the network safer, and is also working closely with the Office for Rail & Road and the wider UK tram industry to do so.

Many of the recommendations have already been implemented. These include the installation of a device which detects driver fatigue, which has now been in operation for over a year, along with speed reductions and enhanced signage around bends. TfL has also worked with its tram operator to improve its complaints processes to ensure prompt action is taken where a possible safety risk is identified.

A number of the recommendations made by RAIB are for the wider UK tram industry and are dependent on the light rail safety standards board, which is in the process of being set up. TfL continues to provide its full support in delivery of these industry-wide recommendations.

The following table details expected delivery times of the recommendations over which TfL has direct control.  An update on the status of all 15 recommendations is available on the TfL website:


UK tram operators, owners and infrastructure managers should work together to review, develop and install suitable measures to automatically reduce tram speeds if they approach higher risk locations at speeds which could result in derailment or overturning.

Contract awarded in December 2018; full completion by the end of December 2019


UK tram operators, owners and infrastructure managers should work together to research and evaluate systems capable of reliably detecting driver attention state and initiating appropriate automatic responses if a low level of alertness is identified.

Driver protection device implemented and successfully in use since September 2017. UK Trams has conducted research to explore what an appropriate automatic response would be and TfL is reviewing this to ensure the system in use is compatible

UK tram operators, owners and infrastructure managers, in consultation with the DfT, should work together to review signage, lighting and other visual information cues available on segregated and off-track areas based on an understanding of the information required by drivers on the approach to high risk locations such as tight curves.

Part-complete; full completion

December 2019

UK tram operators and owners should, in consultation with appropriate tram manufactures and other European tramways, review existing research and, if necessary, undertake further research to identify means of improving the passenger containment provided by tram windows and doors.

Due for completion March 2019

UK tram operators and owners should install (or modify existing) emergency lighting so that the lighting cannot be unintentionally switched off or disconnected during an emergency.

A new emergency lighting system has been procured and will be installed over summer 2019

Tram Operations Limited (TOL) and London Trams (TfL) should commission an independent review of its process for assessing risk associated with the operation of trams.



Tram Operations Limited (TOL) and London Trams (TfL) should improve processes, and where necessary, equipment used for following up both public and employee comments which indicate a possible safety risk. The improved process should ensure complaints are dealt with promptly and within time periods.


London Trams (TfL) and Tram Operations Limited (TOL) should review, and where necessary, improve their processes for inspection and maintaining on-tram CCTV equipment to greatly reduce the likelihood of recorded images being unavailable for accident and incident investigation.

Complete on Sandilands fleet; further work also planned to upgrade wider fleet due for completion May 2019


London Trams (TfL) and Tram Operations Limited (TfL) should review and where necessary revise existing tram maintenance and testing documentation to take account of experience gained and modification made since the trams were brought into services and ensure that these documents are kept up-to-date.

Due for completion December 2019