Neighbourhood Policing

Plenary on 2018-11-01
Session date: 
November 1, 2018
Question By: 
Navin Shah
Labour Group
Asked Of: 
The Mayor


How effective is your neighbourhood policing plan with dedicated officers in Boroughs in tackling low level crime affecting Londoners on a day to day basis?


Answer for Neighbourhood Policing

Answer for Neighbourhood Policing

Answered By: 
The Mayor

My top priority as Mayor is keeping Londoners safe, and this starts with real neighbourhood policing. 

As promised, I have put communities at the heart of my policing strategy and every London ward now has two dedicated Police Constables (PCs) – known as Dedicated Ward Officers (DWOs) - and a Police Community Support Officer (PCSO).

These are local officers who know and are known by the community, and understand the local issues. They provide a visible presence, hold regular community contact sessions, and can now increase their reach further through social media. They are policing’s local eyes and ears, and are vital to keeping our communities safe and improving public trust and confidence in our police service.

With two DWOs and one PCSO in every ward focused on crime prevention, engagement and problem solving, the Metropolitan Police Service (MPS) are able to address what matters most to local communities. Furthermore, a significant proportion of low level crime will be investigated by response officers.

To maximise the time available to both DWOs and response officers the MPS has also sought to modernise the way Londoners can contact them in non-emergency situations and offers a range of telephone and digital channels – including a new website; social media; and for those calling 101, a new menu option that responds to the most common enquiries providing advice, live call transfer to the responsible unit or, when required, to a Police Operator.