'ownership' of cases

Meeting: 
Plenary on 2018-11-01
Session date: 
November 1, 2018
Reference: 
2018/2958
Question By: 
Andrew Dismore
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

Are you satisfied by the Met's new system of 'ownership' of cases by individual officers on response teams?

Answer

Answer for 'ownership' of cases

Answer for 'ownership' of cases

Answered By: 
The Mayor

The practice of response officers owning their own crimes is not unique to the Metropolitan Police Service (MPS) and is aimed at delivering a better quality of service to victims.

Under the Basic Command Unit (BCU) model officers on response teams will own and investigate end-to-end crimes they report. This will reduce the number of ‘hand offs’ to other officers.

Fewer handovers are less confusing for the victim and prevent repetition of details that have already been captured. There is also a benefit for officers in developing their own investigative skills and understanding the broader chain of investigation.

This will free up detectives to focus on the most serious and complex of crimes that require specialist detective skills; enabling the MPS to better manage the increasing demand on its detectives.

It is important that we do not lose sight of why the BCUs came about. It is vital that the MPS is able to reorganise itself to maintain and improve its service to Londoners with fewer officers and this is the driving force behind the BCUs.