Tube noise complaints [5]

Meeting: 
MQT on 2018-10-19
Session date: 
October 19, 2018
Reference: 
2018/2803
Question By: 
Andrew Dismore
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

What action, and when, is being taken to address the noise complaints of residents between Kentish Town and Tufnell Park living near the Northern Line, who have suffered from noise for well over a year?

Answer

Answer for Tube noise complaints [5]

Answer for Tube noise complaints [5]

Answered By: 
The Mayor

Transport for London (TfL) installed vibration resilient track fastenings in this area in July 2017, which reduced noise at nearby properties (in some cases by over 10 decibels).

Any residents in this area - or elsewhere on the London Underground network - who suffer from an increase in Tube noise should contact the TfL Customer Service Centre, so their complaint can be fully investigated. This can be done by sending an email to [email protected]