Updating the 'Who Runs Your Bus?' page to comply with GDPR

Meeting: 
MQT on 2018-10-19
Session date: 
October 19, 2018
Reference: 
2018/2656
Question By: 
Keith Prince
Organisation: 
GLA Conservatives
Asked Of: 
The Mayor

Question

Since, under GDPR, Subject Access Requests can only be honoured by the owner of the CCTV evidence and must be received directly from the person requesting, will you update the ‘Who Runs Your Bus?’ page to include contact full contact details (name, telephone, mailing address and street address) of the individual at each Bus Operator who is responsible for dealing with Subject Access Requests?

Answer

Answer for Updating the 'Who Runs Your Bus?' page to comply with GDPR

Answer for Updating the 'Who Runs Your Bus?' page to comply with GDPR

Answered By: 
The Mayor

The webpage ‘Who runs your bus?’ is an interim source of third party information on the Transport for London (TfL) website. TfL is working to embed this information onto pages for individual routes, and I have asked it to consider whether further improvements can be made to the page. However, as it is likely that there would be changes in Data Protection Officers at bus operators, it is better that the public contact the operators to get the details for the relevant contact to get the most up-to-date information.

 

TfL will be writing to bus operators to remind them of the requirement under GDPR to provide information to the public about making a Subject Access Request.