Air conditioning on London buses (3)

MQT on 2018-09-13
Session date: 
September 13, 2018
Question By: 
Caroline Russell
City Hall Greens
Asked Of: 
The Mayor


In your response to my question 2018/1765 you stated that: "Transport for London (TfL) will be checking with the bus operators how driver cab ventilation and air conditioning issues are picked up and equipment is serviced." 

I have since been made aware by bus drivers that it was an open secret that air conditioning belts have been routinely disabled by bus operators to save money on fuel. Will TfL investigate this claim?


Answer for Air conditioning on London buses (3)

Answer for Air conditioning on London buses (3)

Answered By: 
The Mayor

Transport for London (TfL) has no evidence of air-conditioning being routinely disabled by bus operators. Such behaviour would clearly be unacceptable. Nonetheless, having seen the allegations on Twitter, TfL checked the processes used by the bus operators to maintain cab air-conditioning and ventilation. While it found that these processes were generally working it well, it identified a few locations where improvements could be made, and these have now been implemented.


There are reporting processes in place at each garage for potential vehicle defects, and escalation processes through local staff representatives and managers. TfL expects issues to be addressed initially through local representation for recording and tracking. If there are specific instances where reported issues have been raised and not satisfactorily resolved, then these issues should be escalated to TfL who will investigate the matter fully.