Who Runs Your Bus? (3)

MQT on 2018-09-13
Session date: 
September 13, 2018
Question By: 
Keith Prince
GLA Conservatives
Asked Of: 
The Mayor


Your response to Question 2017/2109 revealed that Transport for London (TfL) Bus Operators retain CCTV evidence "between four and ten days depending on the type of bus and hard drive installed."  Since Bus Operators own and operate the CCTV systems on Buses, do you accept that the current Public Reporting System for Surface Transport Safety Incidents run by TfL and which you advocate in Question 2018/1356 allows for a lot of safety incident evidence to be destroyed by TfL's contracted Surface Transport Operators?  Is this intentional?


Answer for Who Runs Your Bus? (3)

Answer for Who Runs Your Bus? (3)

Answered By: 
The Mayor

Everyone has the right to travel on Transport for London's (TfL) network without fear of abuse or intimidation and we will continue to encourage anyone who has been the victim of crime to contact the police immediately. TfL currently mandates that all buses store CCTV footage and, as long as incidents are reported promptly, there are well-established processes in place to ensure CCTV footage is stored for as long as required to allow incidents to be investigated and help victims secure justice.

When CCTV was first mandated on buses, arrangements for recording, retaining and acquiring footage were discussed in detail with the Metropolitan Police Service. The minimum recording time on modern buses is around 240 hours, but given most buses are not in continuous service for 24 hours a day, this entails the footage being available for slightly longer than 10 consecutive days before being overwritten on the on-board hard drive.

Current crime levels on the bus network are low, with CCTV continuing to be a good deterrent, along with warning notices and the reinforcement of transport policing and revenue protection. In addition, all driver cabs are fitted with radio communication so that, in the event of a serious crime, immediate assistance can be summoned from the emergency services. In such incidents, CCTV would be downloaded as part of the same overall process for dealing with a crime and the vehicle potentially treated as a crime scene.

As set out in my response to Mayor's Question 2018/2104, as CCTV technology continues to improve, Transport for London will look for opportunities to lengthen current retention periods, in accordance with data protection legislation and the Surveillance Camera Code of Practice.