240 Bus

MQT on 2018-09-13
Session date: 
September 13, 2018
Question By: 
Andrew Dismore
Labour Group
Asked Of: 
The Mayor


Metroline (with the permission of Transport for London) has reduced the service of the 240 bus from high-frequency - about every 7 minutes to low-frequency - to about every 14 minutes. As this bus service was a key factor in your approval of the planning application for the former NIMR building Mill Hill, being the only public transport link in an area that is categorised as having the lowest PTAL rating, will you arrange for the high frequency service to be restored?


Answer for 240 Bus

Answer for 240 Bus

Answered By: 
The Mayor

From Saturday 7 July 2018, Transport for London (TfL) reduced the frequency of bus route 240, which runs between Golders Green and Edgware via Mill Hill. Buses now run every 15 minutes on Monday to Saturday daytimes. Previously they were every 12 minutes.

This change was to more closely match demand. Between 2016 and 2018, daily usage on route 240 decreased by 7 per cent on Mondays to Fridays and by 3 per cent on Saturdays. TfL's analysis shows that, at the busiest point of the route, during the busiest part of the day, four buses per hour are sufficient to meet demand.

TfL reviewed the forecast demand for the development at the former National Institute for Medical Research building. They found that there will still be spare capacity on route 240, even at the reduced frequency of four buses per hour.

TfL will continue to keep route 240 under review to ensure that adequate capacity is provided for both current demand and new developments.