On-platform signage to the lifts at Blackhorse Road Station.

Meeting: 
MQT on 2018-07-19
Session date: 
July 19, 2018
Reference: 
2018/1876
Question By: 
Jennette Arnold
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

Transport for London (TfL) has still not installed on-platform signage to the lifts at Blackhorse Road Station, months after they started operating.  As a result, people struggle up the stairs with buggies, luggage etc, because they don't realise there are lifts further along the platform.  Questions and chasers to TfL about this have so far produced vague promises but no action - not even temporary signs. Does the Mayor share the despair of so many of my constituents who are regular users of this station, and what will the Mayor do about it?  

Answer

Answer for On-platform signage to the lifts at Blackhorse Road Station.

Answer for On-platform signage to the lifts at Blackhorse Road Station.

Answered By: 
The Mayor

Unfortunately, the National Rail project to regenerate Blackhorse Road station overlooked the need to provide signage to the lift when it was first installed. Transport for London (TfL) is in the process of specifying the signage requirements and expects installation to be complete over the next few months.

In the interim, TfL has provided temporary directional signage to raise the awareness of the lift location.