Taxi and Private Hire Trade (21)

MQT on 2018-05-17
Session date: 
May 17, 2018
Question By: 
David Kurten
Asked Of: 
The Mayor


What "Whistle-blower" protections are in place for taxi drivers who blow the whistle on TfL's failings or public safety issues regarding TfL 3rd party stakeholders?


Answer for Taxi and Private Hire Trade (21)

Answer for Taxi and Private Hire Trade (21)

Answered By: 
The Mayor

Transport for London (TfL) is responsible for the licensing and regulation of London's taxi and private hire trades and its primary purpose is to ensure public safety.

TfL is directly accountable to me and the TfL Board, and I am directly accountable to Londoners.  TfL is also subject to the jurisdiction of the Local Government Ombudsman and public scrutiny, including by the London Assembly and London TravelWatch.

Taxi drivers should feel confident that they can raise any concerns with TfL directly and they will be taken seriously and looked into.