Northern Line noise (1)

Meeting: 
MQT on 2018-05-17
Session date: 
May 17, 2018
Reference: 
2018/1164
Question By: 
Andrew Dismore
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

I am getting increasing numbers of complaints from residents about noise from the Northern Line due to the relaid track and wear on the rails caused by automation. TfL are taking far too long to respond to these complaints, and even worse are telling residents that there is nothing that can be done and in effect the residents have to put up with it. Do you think this is fair; and if not will you get a grip on this problem and sort it out?

Answer

Answer for Northern Line noise (1)

Answer for Northern Line noise (1)

Answered By: 
The Mayor

Transport for London (TfL) engineers aim to get back to residents within a week to arrange a site visit.

Tube noise is something I and TfL take very seriously and I know that TfL is doing as much as it can to reduce noise levels on a site by site basis. Since the introduction of Night Tube, TfL has installed over 11,000 resilient track fastenings at the worst affected sites and re-railed multiple sites to reduce the noise experienced by residents living close to London Underground lines.

There are many sites across the network where due to the age of the track infrastructure and current technology it is not always possible to reduce the noise levels to the standards that residents would like. There are sites where there is currently no technology to effectively reduce the noise levels. I have asked TfL to continue to work with suppliers and academics to address this.