Emirates Air Line Passengers

MQT on 2018-02-22
Session date: 
February 22, 2018
Question By: 
Tom Copley
Labour Group
Asked Of: 
The Mayor


TfL's Quarter 3 Customer and Operational Performance Report shows that there has been a 3% fall in the Number of passenger journeys on the Emirates Air Line. What has led to such a fall?


Answer for Emirates Air Line Passengers

Answer for Emirates Air Line Passengers

Answered By: 
The Mayor

The fall in passenger journeys on the Emirates Airline (EAL) during Q3 is consistent with what we have seen elsewhere on the transport network in recent months. For example, recent figures from The Office of Rail and Road show that Govia Thameslink Railway, South Western Railway and Southeastern had drops of three, nine and four percent, respectively, when comparing Q1and Q2 in 2016/17 and 2017/18.

Total EAL income continues to cover operating costs and has also begun repaying the infrastructure investment cost. The number of journeys is expected to grow in future as the redevelopment of the local area which EAL serves gathers pace.