Research by TfL

MQT on 2018-02-22
Session date: 
February 22, 2018
Question By: 
Caroline Pidgeon
Liberal Democrats
Asked Of: 
The Mayor


Further to your answer to question 2017/4920 please provide a breakdown of expenditure by TfL in 2015/16 and 2016/17 on research into the following areas:

(a) Taxi, minicab and chauffeur/executive car driver diary surveys;

(b) Taxi wait time surveys;

(c) On-street passenger surveys;

(d) Mystery traveller surveys;

(e)  App use surveys;

(f) Impact of taxi and private hire apps focus group;

(g) Disabled taxi and private hire passenger focus group; and

(h)Taxi and private hire ridesharing focus group.


Answer for Research by TfL

Answer for Research by TfL

Answered By: 
The Mayor

As mentioned in my response to MQ 2017/4920, the cost of the research carried out in 2015/16 was £324,285 and for the research carried out in 2016/17 it was £227,900.

Transport for London is unable to publish a further breakdown as disclosure of this information could prejudice its own future commercial interests and those of the company that undertook the research (Steer Davies Gleave).