C11 bus

Meeting: 
MQT on 2018-01-18
Session date: 
January 18, 2018
Reference: 
2018/0252
Question By: 
Andrew Dismore
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

I continue to receive complaints about the reduction in frequency of the C11 bus you have introduced, such as this one:

"I had to wait, at Cricklewood Lane (heading towards Archway) for 28 minutes in the freezing cold.  Needless to say, when the bus finally arrived, it was overcrowded.  There have been many occasions when the wait has exceeded 15 minutes. For a number of areas, this is the only form of public transport available, and it is not fair on those of us who deliberately do not drive (for our own fitness, and for the sake of the environment)."

Will you look again at restoring the frequency of the C11 route?

Answer

Answer for C11 bus

Answer for C11 bus

Answered By: 
The Mayor

In November 2017 reliability on the C11 bus declined due to Thames Water works in Broadhurst Gardens, resulting in higher than usual levels of traffic congestion. The service has now returned to normal performance, and TfL's assessments indicate that the current frequency provides enough capacity to meet demand.