Taxi and Private Hire Trade (5)

Meeting: 
MQT on 2017-12-14
Session date: 
December 14, 2017
Reference: 
2017/5265
Question By: 
David Kurten
Organisation: 
UKIP
Asked Of: 
The Mayor

Question

Will the Mayor instruct TfL to amend the sticker in London Taxis to state that an alternative means of payment is necessary in the case that a card reader malfunctions or a card is declined by the card reader?

Answer

Answer for Taxi and Private Hire Trade (5)

Answer for Taxi and Private Hire Trade (5)

Answered By: 
The Mayor

The card payment stickers that are currently in place are there to make passengers aware that card and contactless payment options are available to them.

Accepting card and contactless payments is an important step in making our taxis a convenient choice for Londoners.

Transport for London's advice to drivers is clear should a problem with a payment arise. Please see my response to MQ 2017/5263.