Online hub for victims

Meeting: 
MQT on 2017-12-14
Session date: 
December 14, 2017
Reference: 
2017/5214
Question By: 
Onkar Sahota
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

The Mayor's recent announcement of an online hub for victims to track the progression of crimes is an incredibly welcome one; how does the Mayor envision working with the police and the CPS to turn this into a reality, and how long does he estimate the process of setting up this service will take?

Answer

Answer for Online hub for victims

Answer for Online hub for victims

Answered By: 
The Mayor

As per my answer to question 4248 last month, MOPAC has been developing the specification for the online victims' portal in consultation with service users, service providers and statutory agencies, including the police and the CPS. This will be a London-specific service, adapted to the needs of victims in the capital.

The portal will improve accessibility, helping victims and witnesses to navigate through the criminal justice system, detailing their rights and entitlements and facilitating access to the right support services. The portal will assist both those who report their crime to the police and those who choose not to do so. The crime-tracking functionality of the portal will be slightly longer in development as it is linked to major MPS I.T. procurement programmes, and will be added when ready. The portal itself will be launched in Spring 2018.