Police mergers: feedback consultation with Camden Safer Neighbourhood Board (SNB)

Meeting: 
MQT on 2017-12-14
Session date: 
December 14, 2017
Reference: 
2017/5175
Question By: 
Andrew Dismore
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

Camden SNB have now been asked to provide a view on 'lessons learned' from the BCU process, though a face to face meeting with the BCU Commander is not to take place. The consultant who has been assisting in the feedback process has provided a set of questions to be answered to the BCU Commander, who has passed them to the SNB, with only a week's notice allowed for a response. These are as follows:

Topic area 1: Planning and management of the BCU implementation

- was the rationale clear?

- Was a clear plan provided that enabled you to plan your own activities?

Topic area 2: Communications

- frequency and effectiveness

- rationale for the change clear in advance

- appropriate medium;

Topic area 3: Engagement

- were you / your functions engaged in a timely manner, by the appropriate people?

Topic area 4: Governance and leadership

- clear lines of responsibility; appropriate meetings; clear leadership?

However, the SNB has not been asked to comment on their views concerning the overall success (or otherwise) of the merger; nor of the police performance in terms of, for example, emergency response, visibility, call answering, or the effectiveness of the four service categories in which the command is broken down. Why haven't they been asked for their views on these and other issues to reflect local experience of the merger on the ground; and do you consider this a fair way to consult the SNBs, in both the questions selected and the short timeframe for a response, with no time for a meeting with the borough police leadership, either?

Answer

Answer for Police mergers: feedback consultation with Camden Safer Neighbourhood Board (SNB)

Answer for Police mergers: feedback consultation with Camden Safer Neighbourhood Board (SNB)

Answered By: 
The Mayor

The Metropolitan Police Service (MPS) recognises the importance of involving Safer Neighbourhood Boards (SNBs) in any potential changes they are considering.

I understand the BCU Pathfinder process has been an agenda item on the Camden Safer Neighbourhood Boards and Trustee Meetings since the start of this process. In addition, the BCU Commander Catherine Roper and her senior leadership team have met regularly with the SNB Chairs and their Executive Team and have provided updates around the BCU test.

With regards to gathering feedback for evaluation, following the Camden SNB AGM on 22nd November, members were asked to provide written feedback as an alternative to a face to face meeting. A questionnaire was sent to them, the feedback was gathered and collated on 30th November and a response was received by the MPS on the 4th of December 2017. 

This feedback is currently being evaluated by the MPS Strengthening Local Team.