Free Travel for the Armed Forces (5)

Meeting: 
MQT on 2017-12-14
Session date: 
December 14, 2017
Reference: 
2017/5115
Question By: 
Tom Copley
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

Does TfL offer any special training or guidance for members of staff who work in stations that are close to military facilities in London to ensure they are aware of the free travel offer? Does TfL work with the MOD to ensure that service personnel are aware of the terms and conditions of the free travel offer?

Answer

Answer for Free Travel for the Armed Forces (5)

Answer for Free Travel for the Armed Forces (5)

Answered By: 
The Mayor

All station staff receive awareness training about Transport for London (TfL) fares, ticketing and the range of concessions available.  Further details are available through the mobile devices issued to station staff should they need to reference them at the station.

Staff publications include regular reminders of the terms of the Armed Forces scheme.

I can confirm that TfL liaises with the Armed Forces on the operation of the free travel scheme and that it issues reminders of the terms of the scheme to eligible personnel.