Free Travel for the Armed Forces (4)

MQT on 2017-12-14
Session date: 
December 14, 2017
Question By: 
Tom Copley
Labour Group
Asked Of: 
The Mayor


A member of staff at a tube station has complained that he has been verbally abused by members of the armed forces for refusing them free entry to the tube station as they were not in issued uniform (with head dress). What complaints, if any, has TfL received from members of staff along similar lines? What stations were those members of staff working at?


Answer for Free Travel for the Armed Forces (4)

Answer for Free Travel for the Armed Forces (4)

Answered By: 
The Mayor

There have been no formal complaints raised by London Underground staff involving members of the Armed Forces.

There have been a very small number of incident reports from stations about Armed Forces personnel not in uniform.  In 2017, the stations concerned were Angel, Leicester Square, London Bridge, Morden, North Greenwich, St James's Park, Stockwell, Vauxhall, Waterloo and Westminster.