TfL Business Plan

MQT on 2017-12-14
Session date: 
December 14, 2017
Question By: 
Tom Copley
Labour Group
Asked Of: 
The Mayor


How will your latest TfL Business Plan improve transport in the capital?


Answer for TfL Business Plan

Answer for TfL Business Plan

Answered By: 
The Mayor

Sadiq Khan (Mayor of London):  Thank you for your question.  The TfL Business Plan delivers on my priorities for London.  It sets out a bold agenda for delivering on the aims of my Transport Strategy over the next five years, improving the health and quality of life of all Londoners and providing an easy‑to‑use, affordable and accessible public transport system.  It shows how TfL will deliver my pledge to prioritise people, their health and their experience of being in London in everything we do. 


The Plan contains significant investment in streets, making them more pleasant places and improving the quality of London’s air.  We will be investing a record £2.2 billion in street schemes and initiatives, including major schemes like Old Street Roundabout, Highbury Corner and of course the transformation of Oxford Street. 


We will be opening the Elizabeth line in 2018, adding 10% capacity to the rail network.  Tube upgrades will provide 33% more capacity on the Circle, District, Hammersmith & City and Metropolitan lines.  We will complete the extension of the Overground to Barking Riverside and begin work on our deep Tube programme to upgrade the Piccadilly line.  In the next five years we will complete major station upgrades in Victoria and Bank, two of the busiest and most crowded stations on the Tube, and at Bond Street, and begin work at Camden Town and Holborn stations.  I am committed to making London’s transport more accessible and this plan includes record levels of investment in step‑free access.  By 2022, at least 30 more stations will be fully step‑free.  This is in addition to the Elizabeth line, which will also be step‑free when it opens fully in 2019.


My Hopper fare has been hugely successful in its first year and I have pushed TfL so that from early next year customers will be able to make unlimited bus or tram transfers within the hour.  I have achieved this all while keeping my commitment to freeze TfL fares and protect travel concessions so that travel stays affordable for all Londoners.  This is in stark contrast to the previous Mayor and the Government, which continues to hike up national rail fares.  We have worked hard to develop a plan that maintains investment despite the removal of Government funding.  My fares freeze is helping to keep passenger numbers up, protecting TfL revenues from the significant fall in usage that has been reported on the national rail network. 


Tom Copley AM:  Thank you, Mr Mayor.  There is much to welcome in there, but I want to raise the matter of the bus network with you.  Last year’s Business Plan showed that you were aiming to have a bus service volume of 497 million kilometres for every year of the Plan, but your new business plan shows you plan to cut this provision of bus services by 10%.  How will you ensure there is not a deterioration of the bus service given such a dramatic reduction in bus mileage?


Sadiq Khan (Mayor of London):  What we are doing is we are reconfiguring the buses from the central to the outer.  If you look at central London, part of the work that Dr. Will Norman [Walking and Cycling Commissioner] is doing is encouraging more people to walk and cycle.  TfL is doing something that a private business would never do, which is that we are losing revenue by encouraging people to walk and cycle.  It could be argued that the more people who use public transport the more revenue we gain, but we realise that for a healthy city, the more people who walk and cycle the better.  In central London, more walking and cycling, Healthy Streets, Oxford Street pedestrianisation and the Elizabeth line will lead to people coming to Oxford Street and that part of London using that rather than buses. 


We are moving the bus network more to outer London and the suburbs where there will be additional housing in relation to meeting the needs of Londoners.  What we are doing is changing bus routes based on the needs of Londoners.  The final piece of the jigsaw is that from early next year, there will be unlimited bus travel within an hour.  People can jump on and jump off.  Some of the routes we currently have in central London, we hope people will not need.


Tom Copley AM:  Thank you, Mr Mayor.  I still want you to press you on the issue of the 10% cut.  It is right that you have highlighted the fact that you are trying to move bus services out of central London, but can you satisfy residents in outer London with a 10% cut in bus mileage? 


Sadiq Khan (Mayor of London):  The 10% is across greater London.  By the end of the five‑year business plan, there will be an increase of 1% in bus kilometres in the whole of London.  People in outer London will see more buses and more routes in outer London.  You will see a reduction of bus services in central London.  Already in Oxford Street we have had a huge reduction in buses: 40% fewer. 


Tom Copley AM:  Thank you.