TfL Rail Delays (2)

Meeting: 
MQT on 2017-12-14
Session date: 
December 14, 2017
Reference: 
2017/5026
Question By: 
Keith Prince
Organisation: 
GLA Conservatives
Asked Of: 
The Mayor

Question

Does the Mayor believe that blaming "slippery rails" is a good excuse for delays of the TfL Rail service between Shenfield and Liverpool Street?

Answer

Answer for TfL Rail Delays (2)

Answer for TfL Rail Delays (2)

Answered By: 
The Mayor

All national passenger railways in the UK have to provide reasons for delay from a predefined generic list of terms. Generic reasons were developed to ensure consistency across train operators (especially where lines are shared by multiple operators) in an effort to keep things as simple and clear as possible for customers.

The standard national explanation for delays caused by leaf fall is 'slippery rails' and this reason is used by all UK train operators. 

Network Rail is responsible for carrying out work to minimise disruption to services caused by leaf fall.  The unprecedented early arrival of the leaf fall season this autumn has impacted services nationally.  In response, Network Rail will begin treating the line with the Rail Head Treatment Train two weeks earlier than normal in 2018. The new trains which are gradually being introduced on the route will improve matters in future years as they feature superior traction and braking control systems.