Future Proof (1)

Meeting: 
MQT on 2017-12-14
Session date: 
December 14, 2017
Reference: 
2017/4918
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor

Question

The London Assembly Transport Committee report 'Future Proof' on taxis and private hire vehicles recommended that the Mayor and TfL should develop specific public awareness campaigns which show how to correctly identify whether a driver/vehicle is licensed and work with the tourism industry to ensure that visitors arriving in London have access to this information.  What have TfL done to achieve this recommendation?

Answer

Answer for Future Proof (1)

Answer for Future Proof (1)

Answered By: 
The Mayor

Public safety is paramount and Transport for London (TfL) has implemented a number of measures to enhance public safety as part of its review of private hire regulations. In particular, the requirement for private hire operators to provide details of the driver and vehicle, before a journey begins, specifically takes into account the Transport Committee's recommendation.

TfL's Safer Travel at Night campaign is a public awareness campaign that runs twice a year with a specific aim of ensuring that the public are aware of how to correctly use taxi and private hire services. This year's campaign has a key focus on the importance of checking your booking confirmation before entering a minicab, as well as providing information on the differences between taxi services, which can be hailed, and private hire services which must always be booked in advance.

TfL already works with the tourism industry to promote safety awareness to visitors to the city and produces information aimed at visitors to London which includes advice on travelling safely in taxi and private hire vehicles in London -

http://www.tfl.gov.uk/cdn/static/cms/documents/london-visitor-guide.pdf. The information is available to download from the visitor section of the TfL website.

TfL and I would be happy to consider any further proposals the Committee has for joint working in this area.