The Lindfield and Langland Neighbourhood Association have raised with me their deep frustration and disappointment at the level of bus service in the Finchley Road since the changes last April. The service is a shadow of what it was before these changes. Their key issues are as follows:
Overall there are fewer buses going up and down Finchley Road
Buses are so crowded, especially on rainy days and in the rush hours, that it is difficult to get on a bus, resulting waiting a long time before being able to get on a bus
Buses come in bunches
There is no relation between the published timetables and the intervals at which buses actually travel
The information given before the change of service this last April was misleading, and bears no relationship to the number of buses that actually go up and down Finchley Road.
What can and will you do about these complaints?