Buses on Finchley Road

Meeting: 
MQT on 2017-11-16
Session date: 
November 16, 2017
Reference: 
2017/4558
Question By: 
Andrew Dismore
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

The Lindfield and Langland Neighbourhood Association have raised with me their deep frustration and disappointment at the level of bus service in the Finchley Road since the changes last April.  The service is a shadow of what it was before these changes.  Their key issues are as follows:

       Overall there are fewer buses going up and down Finchley Road

       Buses are so crowded, especially on rainy days and in the rush hours, that it is difficult to get on a bus, resulting waiting a long time before being able to get on a bus

       Buses come in bunches

       There is no relation between the published timetables and the intervals at which buses actually travel

       The information given before the change of service this last April was misleading, and bears no relationship to the number of buses that actually go up and down Finchley Road.

What can and will you do about these complaints?

 

Answer

Answer for Buses on Finchley Road

Answer for Buses on Finchley Road

Answered By: 
The Mayor

Capacity was increased on route 113, the other main route serving this area, on 1 April 2017. Buses now operate every 7-8 minutes during the day from Monday to Saturday, with two additional southbound journeys in the morning peak and two additional northbound journeys in the afternoon peak. Reliability has also improved and the route now regularly exceeds its minimum performance standard.

TfL will continue to monitor routes in this area to ensure capacity continues to match passenger demand.