Safety Performance Measures in FirstGroup Tram Operations Limited's Croydon Tram Contract

Meeting: 
MQT on 2017-10-12
Session date: 
October 12, 2017
Reference: 
2017/3872
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor

Question

Correspondence that I received from TfL dated 16 May 2017 confirms that TfL's 30 year Contract with First Group Tram Operations Limited (TOL) includes only "one formal performance measure - service kilometres completed."  Does TfL intend to amend this 30 year contract to include measurable Safety Performance metrics in which First Group Tram Operations risks receiving lower contract payments if these safety measures are not achieved over a well-defined period?

Answer

Answer for Safety Performance Measures in FirstGroup Tram Operations Limited's Croydon Tram Contract

Answer for Safety Performance Measures in FirstGroup Tram Operations Limited's Croydon Tram Contract

Answered By: 
The Mayor

Transport for London (TfL) works every day to ensure the tram network is safe. TfL is in regular contact with First Group Tram Operations Limited (TOL) to ensure they meet thorough safety standards and monitor safety performance trends, incident investigations and delivery of improvement initiatives.

 

Additionally, senior representatives from TOL and TfL regularly review TOL’s safety performance and management arrangements and ensure best practice based on knowledge from the tram industry both within the UK and overseas. Given the depth and thoroughness of this safety performance management regime, and the positive and active collaboration of the operator on safety measures and monitoring, there is currently no need to amend the contract itself. TfL will of course keep this matter under review.