Public Transport for those with mobility issues (1)

MQT on 2017-09-14
Session date: 
September 14, 2017
Question By: 
Tony Devenish
GLA Conservatives
Asked Of: 
The Mayor


Is the Mayor aware that there are many thousands of Londoners with mobility issues who feel unable to use the Tube and who are thus dependent on buses to get around London?


Answer for Public Transport for those with mobility issues (1)

Answer for Public Transport for those with mobility issues (1)

Answered By: 
The Mayor

I am committed to the biggest boost to step-free access on the Underground in the network's history, by investing an additional £200m over the next five years. Along with the Elizabeth line and other station improvements, this will take the total number of step-free stations from 71 to more than 100, or 40 per cent of the network, by 2021/22. All these changes will complement the bus network, which as you point out is the most accessible and convenient mode of transport for many Londoners.

Beyond these infrastructure improvements, Transport for London (TfL) is also improving customer information and staff assistance to enable customers to travel spontaneously and with confidence. For example, all station staff have recently undergone disability equality training to ensure they are able to provide the best possible assistance to customers. When TfL launched the 'Please offer me a seat' programme in April this year, London became the first European city to officially recognise less visible impairments and conditions.