Bus route contracts [1]

MQT on 2017-09-14
Session date: 
September 14, 2017
Question By: 
Andrew Dismore
Labour Group
Asked Of: 
The Mayor


What criteria do TfL apply when awarding contracts to run bus routes and where are the criteria published?


Answer for Bus route contracts [1]

Answer for Bus route contracts [1]

Answered By: 
The Mayor

TfL publishes the outcomes of bus contract tenders and gives feedback to operators following commercial awards. It does not publish the criteria as it could include commercially sensitive information relating to individual operators.

Contracts are awarded on the basis of the economic case, bidder's current performance and their ability to operate the contract. This includes an assessment of 10 categories of performance criteria, many of which are directly related to safety, for example Driver Quality Management and Engineering Quality Management. TfL is looking at how additional performance measures could be included in the evaluation process for the award of new route contracts.