Uses of police stations and front counters

MQT on 2017-09-14
Session date: 
September 14, 2017
Question By: 
Siân Berry
City Hall Greens
Asked Of: 
The Mayor


MOPAC's Public Access and Engagement Strategy consultation document, published in July 2017, included a table showing Metropolitan Police Service "Front counters set to close and remain, with average daily crime reports" recorded during May 2017. Could you extend this table to list the number of other reasons members of the public used these front counters, including reporting missing persons, leaving or collecting lost property, presenting documents and any other recorded reasons to visit the police that are not reporting crimes?


Answer for Uses of police stations and front counters

Answer for Uses of police stations and front counters

Answered By: 
The Mayor

The title, number and percentages for the reasons for visiting a front counter are set out in Annex 1, Chart 6 of the Public Access & Engagement Strategy consultation. 

A quarter of all visits by the general public to front counters are to report a crime or a traffic collision, which can now be done online or the telephone.

Twenty front counters receive one or fewer crime reports a day, 25 receive fewer than three reports, and only nine have five or more reports.

The busiest station, Brixton, receives an average of seven reports a day. As this is a 24/7 front counter, that is one report every 3.5 hours. Ninety per cent of people who were already online - the vast majority of Londoners - would consider using online policing services in the right circumstances - and this figure was consistent for older citizens.