Buses on route 24

Meeting: 
MQT on 2017-08-10
Session date: 
August 10, 2017
Reference: 
2017/3280
Question By: 
Andrew Dismore
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

I have received complaints about the very high temperatures in excess of 35C on the buses on route 24. The 24 bus drivers also complain about working without functioning air conditioning. What can be done to ameliorate this problem?

Answer

Answer for Buses on route 24

Answer for Buses on route 24

Answered By: 
The Mayor

All New Routemaster buses, including those on route 24, have been fitted with opening windows on the upper and lower decks to improve air flow and help make customers feel more comfortable. All double deck vehicles in the London fleet also have air cooling systems to help reduce temperatures.

The driver's cab on London buses has air conditioning and a window that can be opened to improve air flow. If the air conditioning is not working, the driver should report this to the garage so it can be fixed.

I would encourage anyone with concerns about the heat on New Routemaster buses, or other vehicles, to raise them directly with Transport for London (TfL) online at https://tfl.gov.uk/help-and-contact. When reporting any issues, details such as the time and date, and vehicle registrations will help TfL check the problem.