Water Cooler Facilities on the Underground

MQT on 2017-08-10
Session date: 
August 10, 2017
Question By: 
David Kurten
Asked Of: 
The Mayor


I understand that Transport for London (TfL) has changed the contractor which supplies water coolers to its head office buildings and front line locations, such as underground train crew mess rooms. It has been suggested to me water coolers are being removed from tea points and locations where drivers change ends on their journeys. Could you please assure me that this is not the case?


Answer for Water Cooler Facilities on the Underground

Answer for Water Cooler Facilities on the Underground

Answered By: 
The Mayor

I would like to reassure you that all members of Transport for London (TfL) staff, including train operators, have access to clean drinking water whenever they need it, be it from a water cooler or tap as you would have at home.

TfL reviewed its commercial arrangements with water cooler suppliers early this year to make sure the location and number of water coolers is consistent across the network. This review also enabled TfL to improve its contractual position with suppliers, and realise a cost saving.

TfL has met with trade unions to discuss their concerns over this issue, looked at the locations they highlighted, and agreed a way forward.